Selected Work

The problem, the system, the decision, and what changed.

We don’t use a gallery of old website screenshots. The work is organized around the business and technical problem.

Showing 5 projects.

Nonprofit • Digital Experience & Operations

Rescue Operations Platform

Turned disconnected forms, contracts, listings, donations, and volunteer workflows into one maintainable WordPress operating system.

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Financial Services • Data & Measurement

Marketing Measurement Infrastructure

Separated platform ingestion, transformation logic, and reporting to create a maintainable measurement system.

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Financial Services • CRO

Application Journey Redesign

Reviewed the full application path, simplified avoidable friction, and defined step-level measurement for progression and abandonment.

First-Party Data

Server-Side Data Activation

Designed middleware and event flows connecting customer activity with advertising platforms while keeping payload, retry, and data-handling rules explicit.

CRM & Lifecycle

Customer Journey Automation

Mapped lifecycle stages and connected CRM data, messaging, and marketing activity around defined customer actions.

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